Privacy Notice
OYSTERS AND ALE LTD. T/A THE COMPANY SHED
Company number 06493480
This privacy notice tells you what to expect us to do with your personal information.
- What information we collect, use, and why
- Lawful bases and data protection rights
- Where we get personal information from
- How long we keep information
- Who we share information with
- Sharing information outside the UK
- How to complain
Contact details
Post
The Company Shed, 129 Coast Road, West Mersea, COLCHESTER, , CO5 8PA, GB
Telephone
01206 382700
admin@thecompanyshed.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
- Health information (including dietary requirements, allergies and health conditions)
- Website user information (including user journeys and cookie tracking)
- Information relating to compliments or complaints
We also collect or use the following special category information to provide services and goods, including delivery. This information is subject to additional protection due to its sensitive nature:
- Health information
We collect or use the following information to comply with legal requirements:
- Name
- Contact information
- Identification documents
- Any other personal information required to comply with legal obligations
We collect or use the following information for recruitment purposes:
- Contact details (eg name, address, telephone number or personal email address)
- Date of birth
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure – You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing – You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for legal requirements are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for recruitment purposes are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
- Directly from you
- Previous employers
How long we keep information
| Information | Subject | Retention |
| Names and contact details | Customer | Seven years |
| Addresses | Customer | Seven years |
| Purchase or account history | Customer | Seven years |
| Payment details (including card or bank information for transfers and direct debits) | Customer | Seven years |
| Health information (including dietary requirements, allergies and health conditions) | Customer | Deleted immediately after the customer has finished dining |
| Website user information (including user journeys and cookie tracking) | Customer | Functional cookies only. Automatically deleted on closure of website session |
| Information relating to compliments or complaints | Customer | Five years |
Who we share information with
Data processors
Automattic Inc.
This data processor does the following activities for us: They provide an online processing and payment system for our online ordering system. They store customer account and order information. This account information is accessible to any customer and gives the customer the ability to input, edit and delete their own data. The data and systems administrator also has access rights to the data. These access rights are protected by MFA (multi factor authentication) and are not shared with any other party.
This company participates in the Data Privacy Framework (Data Privacy Framework).
R & H Accountants
This data processor does the following activities for us: They are our company accountants. They calculate payroll. They provide information to statutory legal organisations on our behalf, such as HMRC.
Others we share personal information with
- Relevant regulatory authorities
Sharing information outside the UK
Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.
Organisation name: Automattic Inc.
Category of recipient: Website Hosting Provider
Country the personal information is sent to: USA
How the transfer complies with UK data protection law: The International Data Transfer Agreement (IDTA) and Data Privacy Framework (Data Privacy Framework).
How to complain
If you have any concerns about our use of your personal information, you can make a data protection complaint to us:
Email: admin@thecompanyshed.uk
Telephone: 01206 382700
Post: 129 Coast Road, West Mersea, Colchester, ESSEX CO5 8PA
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
ICO Head Office
4th Floor, No.3 Circle Square
5 Hawkshaw Street
Manchester
M1 7BL
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint